Heart House LLC

Our Privacy Policy

We are committed to protecting your personal information and your right to privacy. Your trust matters to us — and so does your peace of mind.

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Introduction

Heart House LLC respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, request information, or schedule a tour.

This Privacy Policy explains how Heart House LLC may collect, use, protect, and disclose information through our website.

1. About Heart House LLC

Heart House LLC is an assisted living facility located in Mounds View, Minnesota, serving older adults and families throughout the Twin Cities Metro Area.

Heart House LLC
6917 Pleasant View Drive Mounds View, MN 55112 USA

Office: 763-205-2819

Cell Phone: 763-206-4314

Email: faiza@hearthousecare.com

2. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

  • Your name
  • Email address
  • Phone number
  • Information you provide through a contact or tour request form
  • Information included in your messages or inquiries
  • Information needed to respond to questions about Heart House LLC and our services

Please avoid submitting sensitive personal or medical information through general website forms unless specifically requested and appropriate.

3. How We Use Your Information

Information you provide may be used to:

  • Respond to your questions and inquiries
  • Contact you regarding a requested tour
  • Provide information about Heart House LLC and our services
  • Communicate with prospective residents and their families
  • Respond to requests from healthcare professionals, care coordinators, or community partners
  • Improve our website and user experience
  • Maintain website security and functionality
  • Comply with applicable legal and regulatory requirements

4. Information We Do Not Request Through General Website Forms

The Heart House LLC website is intended primarily to provide information about our assisted living community and allow visitors to contact us.

We ask visitors not to submit unnecessary medical records, diagnoses, medication information, Social Security numbers, financial account information, or other highly sensitive information through general contact forms.

If specific information is required during an assessment or admission process, our team will provide appropriate instructions for submitting that information.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, security, performance, and user experience.

Cookies are small files that may be stored on your device when you visit a website.

The specific cookies or tracking technologies used on the website may depend on the website’s configuration and the services integrated with it.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect how some website features function.

6. Website Analytics and Third Party Services

The Heart House LLC website may use third party services to support website functionality, security, analytics, communications, or other website operations.

Where third party services are used, those providers may process certain information in accordance with their own privacy policies and terms.

Heart House LLC does not sell your personal information.

7. How We Protect Your Information

Heart House LLC takes reasonable steps to protect information submitted through the website from unauthorized access, misuse, alteration, or disclosure.

However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure. Visitors should understand that information submitted over the internet carries some level of risk.

8. When Information May Be Shared

Heart House LLC may share personal information when reasonably necessary to:

  • Provide or support requested services
  • Respond to your inquiry
  • Operate and maintain the website
  • Work with service providers supporting website operations
  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Protect the rights, safety, and security of Heart House LLC, our residents, families, visitors, or others

We do not sell personal information to third parties.

9. Children's Privacy

Our website is intended for adults and families researching assisted living services.

We do not knowingly collect personal information from children through the website. If you believe a child has provided personal information through our website, please contact us so we can review the matter and take appropriate action.

10. External Links

Our website may contain links to external websites or resources.

Heart House LLC is not responsible for the privacy practices, content, security, or policies of third party websites. We encourage visitors to review the privacy policy of any external website they choose to visit.

11. Your Privacy Choices

Depending on applicable law, you may have rights concerning the personal information we hold about you.

You may contact Heart House LLC to:

  • Ask about personal information you have provided
  • Request correction of inaccurate information
  • Ask questions about how your information is used
  • Request that we review or delete information where applicable

Certain legal or regulatory requirements may limit our ability to fulfill a particular request.

12. Changes to This Privacy Policy

Heart House LLC may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or privacy practices.

When changes are made, the updated policy will be posted on this page with a revised effective date.

We encourage visitors to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or how Heart House LLC handles information collected through the website, please contact us.

Heart House LLC
6917 Pleasant View Drive Mounds View, MN 55112 USA

Office: 763-205-2819

Cell Phone: 763-206-4314

Email: faiza@hearthousecare.com

Where Care Feels Like Home